Real answers to the questions clients ask us most — covering venues, timing, guest flow, preparation, and everything in between. Written to be useful, not reassuring.
Before the accordion questions, a few things worth knowing from the start:
For corporate events and larger celebrations (100+ guests), we recommend enquiring at least 8–12 weeks in advance. For smaller private events, 4–6 weeks is usually sufficient. December dates fill quickly — enquire early for holiday season bookings.
The basics are enough: event date, approximate guest count, venue (or intended venue), and a rough idea of the kind of evening you're imagining. We'll handle the rest from there and ask the right questions to fill in the gaps.
We need three core things to build a meaningful proposal: the event date, your expected guest count, and the venue (or a clear sense of where the event will be held). Everything else — table format preferences, budget range, styling ideas — is helpful but not required at this stage.
We'll send you a brief set of follow-up questions if we need more detail before confirming a programme recommendation. The goal is to avoid back-and-forth for the sake of it — if we can answer your question with what you've given us, we will.
Within 24 hours on business days. If your event is time-sensitive or you're comparing options from multiple suppliers, let us know in your message and we'll prioritise your enquiry accordingly.
Yes, and we encourage it. Our three packages are useful reference points, but they're not rigid boxes. If your event sits between two tiers, or has specific requirements around table selection, duration, styling, or staffing, tell us. We'll build a custom programme around what you actually need.
Choosing the right venue — or preparing an existing one well — makes a significant difference to how the evening flows. Here's what we've learned from working across hundreds of different spaces.
Each table requires approximately 8–12 square metres of clear, flat floor space, plus room for guests to stand around the table comfortably. For a single-table setup, most medium-sized function rooms are more than adequate. For a multi-table programme, we'll review your floor plan and recommend the optimal layout before confirming.
We work well in hotel ballrooms, private dining rooms, event barns, outdoor marquees, rooftop terraces, and private homes. The main requirements are: clear floor space, access for our setup team, and adequate ceiling height (usually not a concern indoors).
Yes — and we'd recommend looping your venue into the conversation as early as possible, ideally when you're confirming your package with us. Our coordinator will reach out directly to the venue team about two weeks before your event to confirm all logistics: access times, setup windows, power requirements, and any venue-specific rules.
In our experience, venues that are briefed early are venues where the setup goes smoothly. We make that process as easy as possible for both sides.
In many of the cities and regions we serve, we've built relationships with venue teams over time. We're happy to suggest spaces that we know work well for the kind of programme you're planning — just let us know your city, your guest count, and the general feel you're after.
Yes, with the right setup. Outdoor events require a covered, level space — a marquee, tent, or sheltered terrace works well. Weather contingency planning is always part of our pre-event conversation for outdoor bookings. We'll advise on what precautions to take based on the season and location.
Timing is one of the most underestimated factors in event quality. The same programme can feel rushed or perfectly paced depending entirely on how the evening is structured around it.
The most common structure we see works well is: tables open approximately 30–45 minutes into the event, after guests have arrived, had a drink, and settled in. Running through the first course of dinner (if applicable), the full cocktail hour, and closing toward the end of the main programme.
For events with a dinner component, we typically recommend tables running during the pre-dinner reception and then again after the main course, with a pause during speeches and meal service. We'll help you design the right flow for your specific evening.
We aim to arrive at least 90 minutes before the tables are scheduled to open, and ideally 2 hours. This gives us time to complete setup, run a check on all equipment, dress the tables properly, and brief the team on the specific format for your event — without any of that happening in front of guests.
We confirm setup access time with your venue in advance as part of our pre-event coordination.
Events run over time. We understand that and build our scheduling with realistic buffers. If an event is running significantly over the agreed programme hours, we'll check in with you discreetly and agree whether to extend — additional hours can usually be accommodated subject to staff availability and venue agreement. We'll never just walk off without confirming with you first.
How guests move through an event determines whether the evening feels alive or sluggish. A few things we've learned about managing guest flow well.
Not at all — in fact, mixed-ability groups often produce the most engaging tables. Our dealers are trained to welcome complete beginners warmly and explain the game clearly before play starts. Most guests who have never played before are comfortable within two or three hands.
The events where guests are least engaged are usually the ones where everyone at the table already knows what they're doing. A room full of newcomers creates its own energy — the shared experience of learning something together is often the highlight of the evening.
Table games work brilliantly as spectator activities, too. Many guests who don't want to play actively will stand at the edge of a table for extended periods, watching and enjoying the atmosphere. Our dealers are trained to acknowledge spectators and make them feel included without pressuring anyone to participate.
For events with a meaningful proportion of non-playing guests, we recommend placing tables in a way that creates natural viewing areas — so that watching is comfortable, not awkward.
For mixed-age groups, we typically recommend blackjack or dice as the primary formats — both are immediately accessible regardless of experience level, and neither requires a strategic mindset to enjoy. Roulette also works exceptionally well for mixed groups due to its visual, spectator-friendly nature.
If you have the guest count for a multi-table programme, offering a mix of formats means there's something for everyone — more strategic guests gravitate toward poker, while others enjoy the energy of dice. That variety keeps all age groups engaged.
A rough guide:
Not all guests will be at the tables simultaneously — this is a guide for active play capacity, not total attendance. We'll give you a more precise recommendation when we know your venue layout and programme structure.
Very little, which is part of the appeal. Guests don't need to prepare, bring anything, or know the rules in advance. A brief mention in your invitation — "we'll have table games running throughout the evening" — is usually more than enough to set expectations and build anticipation.
If you want to build more excitement around it, we can provide a brief event description you can include in your invitations or event communications. Just ask when you book.
For most clients, the answer is: very little. Our team will confirm their arrival time with your venue the day before, set up independently, and check in with you briefly when we arrive to confirm the programme structure and any last-minute changes.
The main thing we ask is that you flag us to guests during the evening — a brief mention from the host about where the tables are and how they work goes a long way to driving initial engagement, especially in the first 30 minutes when guests are still finding their feet.
Yes, completely. Our team handles all pack-down at the end of the programme. We aim to leave the space in exactly the condition we found it — tables cleared, equipment removed, venue team notified. Most hosts don't notice us leaving, which is exactly how we like it.
Our senior coordinator is on-site for all events and handles any issues that arise — whether that's equipment, staffing, timing, or anything else. Their job is to resolve problems before they become visible to guests, and before they need to become your problem.
In the rare case where something genuinely can't be resolved on-site, we'll inform you clearly and immediately, and work with you to find a solution or adjustment that makes sense for the evening.
If you have a question that isn't answered here, reach out. We'll give you a straight, useful answer — and if we think there's something else worth knowing for your event, we'll mention it.
Send Your Question